We provide staffed Help Desk so you can always reach a live technician. Our support team is expertly trained to handle your support requests and provide superior customer service at all times. Our support is real-time!
We provide onsite, telephone and remote access support for networks, servers, PCs, MACs and other related equipment. Our technicians make certain that malfunctions are resolved in a timely manner. We work with your staff so to train them on how they can prevent the same issues from happening again. Our support team specializes in instant remotely troubleshoot, diagnose and repair of issues.
We provide software support of programs on MACs, PCs, laptops and servers. As software programs are updated, we make sure you're running the updated versions. We setup and monitor scheduled preventative maintenance plans.
We manage your network from Internet Access to Wi-Fi to VPN and MPLS. We will save you money by helping you select the most cost effective internet access. We monitor your bandwidth and utilize the latest tools to load balance your network traffic. We manage your firewall and content filtering.
We setup and monitor scheduled preventative maintenance plans. This includes Windows update services; antivirus/ antispam enterprise services; firewall and router updates and hardware firmware updates. We setup automatic notifications and alerts so we always know the status of your technology. This includes daily backup checks.
We participate in external and internal business meetings to help suggest efficiencies for business projects that are interdependent on Information Technology.