Cost-sensitive IT management services and computer network maintenance for companies throughout
Are you struggling to keep your business technology on budget? ADS Technology provides a flat-rate IT Support plan that ensures predictability with your budget.
Our team of IT experts at ADS Technology offer full-service IT Support and Management services that your business can rely on. We take the time to get to know your business needs and develop a solution that will not only keep your systems running and secure, but also keep costs to a minimum.
With ADS Technology as your trusted partner in IT support, you can:
- Increase productivity – with technology that causes performing business effortless
- Refocus on running your business – we take technology concerns off the table
- Budget easily – with flat-rate IT services, there are no surprises
- Secure systems – we defend you network and data with world class security
Maximize the return on your IT Management investment with streamlined computer maintenance and support from ADS Technology. Working with businesses of all sizes, we can customize an IT management and computer network maintenance solution that meets all of your budgetary needs.
Our expert staff is dedicated to making sure you receive the highest level of customer support and service for a flat monthly fee. Aligning with us, your committed partner in computer network maintenance, you can stop worrying and take your business to the next level.
- Unlimited remote support
- Help desk
- Automated ticket request
- Critical emergencies
- Escalated issues
- On-site maintenance support
- Network, servers & workstations
- System event alerts
- Multi-platform backup
- MS Exchange
- Routers & firewalls
- SNMP devices
- Smart threshold
- Disk utilization & efficiency
- Anti-Virus updating & licensing
- Anti-Spyware services
- Temp file deletion
- Internet cache deletion
- MS patch & deployment
- Anti-Virus & Malware
- Managed Anti-Spam
- Managed Patching
- Backup Tracking
- Monthly executive summary
- Service requests analysis
- Inventory monitored devices
3rd Party Software Application Support
- Liaison to 3rd party software vendors, such as Adobe, CAD, Java, QuickBooks, Oracle and many more.
- Manage releases, patches and application support.
IT Inventory Management
- Track inventory of IT Infrastructure
- Manage warranties and licenses
- Allow for refresh planning
- Handle all procurement duties
- Connect to e-mail
- Enhance security/controls